Shipping & Delivery

We are proud to offer Free Worldwide Shipping to 192 countries!

Processing time: 1-5 working days

During this time, you are unable to do any operation on your order. Once the ordering process has been completed, it can no longer be canceled!

Shipping time varies by location.

Please note: the average shipping time is 30 days

Estimated delivery time: 21-45 days

In very rare cases for orders from South America, Asia, or Africa it can take up to 60 days.

This is the reason why we must have 60-day buyer protection (not including 1-5 working days processing).

Thank you in advance for understanding.

Most orders will arrive between 14 and 35 days worldwide. We source our jewelry from several suppliers. In order to keep our jewelry affordable and up to date with the latest styles we work directly with our suppliers.

Once the order is shipped out, you’ll receive a shipping notification email from paradisoazzurro.com . Please allow 14-35 days for most orders to ensure proper quality assurance for creation, packaging, and shipment. In most cases, you will receive your jewelry earlier than expected depending on the destination. Your patience is truly appreciated.

For logistical reasons, ITEMS IN THE SAME PURCHASE MAY BE SENT IN SEPARATE PACKAGES. So, if you ordered several pieces of jewelry, you will likely receive them in separate packages.

We guarantee the delivery of our parcels. If you do not receive your parcel within 60 days of purchase (not including 1-5 working days processing), we will process a full refund or reship the item to you free of charge.

Note that it happens very rarely but it is your responsibility to pay for your country custom duties if required. We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country. 

Unfortunately, we are unable to offer shipping services to the following 57 destinations and we are very sorry for that. We send greetings to all the wonderful people living on these destinations and send them positive vibrations from the depths of our hearts.

Aland Islands, Afghanistan, American Samoa, Antarctica, Bangladesh, Belan, Bolivia, Bonaire, Saint Eustatius and Saba, Bouvet Island, British Indian Ocean Territory, Central African Republic, China, Christmas Island, Cocos (Keeling) Islands, Cuba, Curacao, Equatorial Guinea, French Southern Territories, Ghana, Guam, Guatemala, Guernsey, Haiti, Heard Island and McDonald Islands, Iran, Iraq, Isle of Man, Jersey, Lebanon, Liberia, Libya, Macao S.A.R., China, Myanmar, North Korea, Northern Mariana Islands, Pakistan, Palestinian Territory, Pitcairn, Puerto Rico, Saint Barthelemy, Saint Helena, Saint Martin (Duch part), Saint Martin (French part), South Georgia/Sandwich Islands, South Sudan, Sudan, Svalbard and Jan Mayen, Syria, Timor-Leste, Tokelay, Turkey, United States (US) Minor Outlying Islands, United States (US) Virgin Islands, Uzbekistan, Western Sahara, Yemen.

But if they want to buy something from our offer, they may consider the possibility of sending a shipment at the address of a person (friend or relative) in a country that is not on this list. Of course this is possible, but in that case please fill in receiver’s full name and address.

But you must pay by PayPal. We only support PayPal payments.

Sincerely yours,
paradisoazzurro.com

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